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Return Policy
Return Policy for Dkhoon Emirates:
Products purchased through the website are not eligible for return at Dkhoon Emirates branches.
The allowed period for product returns is seven days from the date of receiving the order.
Orders paid through Tamara or Tap may have their amount refunded through Yandex.
The return policy does not cover the following products: Dkhoon Emirates samples.
Orders from outside the Kingdom of Saudi Arabia are not eligible for return.
Gifts must be returned with the order for a refund and must be in their original condition for the request to be accepted.
The delivery and cash on delivery service is a paid service for receiving the order and payment at that time. When the product arrives and the customer wishes to return it, a deduction is made for the customer to benefit from the service.
The Golden Warranty is available only once per customer, provided that the package includes the Golden Warranty.
You can initiate a return request by filling out the form below correctly.